Krojačeva škola web dizajna supports every good step towards improving the importance of education in the IT sector and all related areas. We are pleased that we are given an opportunity at IT Awards 2013 to contribute to the achievement of that goal. We believe that together we have paved the way for a successful IT story.
Ana JovanovićKrojačeva Škola web dizajna

The Best IT product – SAGA – VIDIK

Saga

VIDIK is advanced and Innovative solution for video communication with operator in Call Center.

Vidik is useful in cases when exist a need for a Call Center. It is useful when you need Call Center operator assistance, when you want to talk with the operator in person, when you don’t want to wait in line to get information at the counter, or when you want to get all the instructions and documents in paper form without going to the branch office.

 

 

Vidik is based on new technologies like:

-          Based on Cisco Unified Communication Infrastructure – UCCX

-          Cisco Jabber client

-          Zeta system kiosk terminal

saga

The advantages:

-          Fully customizable hardware and software out-of-the-box solution

-          Based on info kiosk principle

-          Customizable interface

-          Touch screen for options selection

-          Printer for document printing

-          Handset that ensures privacy of conversation

-          Camera for video communication

-          Optional modules for unique user identification (card reader, fingerprint reader

-          Hardware “vandal-proof” solution

Vidik is a unique combination of hardware and software which provides an entirely new way of secure communication with Call Center from public places.

 

Posted in News